Operating Forms & Manuals

Includes Forms: No
Publication Date: Updated for 2021
Length: 21 pages
File Size: 352k

Operating Manual Summary
READY TO PRINT - Download this WORD document and use it in your own Operators Manual. Complete Family Entertainment Center (FEC) Operators Manual is a central component to your complete employee handbook. It's all here, opening the store, greeting customers, maintenance schedules, cleaning operations, food area proceedures, close out sales reporting, party booking proceedures, check-in counter, merchandise area policies and proceedure, membership application and much more.

* Purchase at Amusement Hub (our secure online store)

Includes Forms: No
Publication Date: Updated for 2021
Length: 21 pages
File Size: 352k

Operating Manual Summary
Personnel Management means people power. The conscientious hiring, staffing and continued training of employees is crucial to the success of your family entertainment center business. This 24 page Operators Manual provides information on how the law relates to fair employment practises, employer - employee relations, recruiting new employees, training and guiding staff, and how to motivate and keep productive employees. 

* Purchase at Amusement Hub (our secure online store)

Includes Forms: No
Publication Date: Updated for 2021
Length: 11 pages + Forms
File Size: 332k Microsoft WORD Document

READY TO PRINT - Download this WORD document and use it in your own Operators Manual. Meeting customers' expectations is a fundamental business principle. Your family fun center or indoor party cnetr is in business to create satisfied customers, and it is critical that every guest experience creates a positive visit to your facility. This Operators Manual and Employee Handbook contains techniques and strategies to help you and your employees deliver exceptional guest service through the delivery of fun. Topics include Guest Service Guidelines, Exceeding Expectations, Products and Programmes, Handling Guest Complaints, Resolving Complaints, Suggestive Selling, Exit Interviews, Birthday Party's, Group Functions and Telephone Proceedures.

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Includes Forms: Yes
Publication Date: Updated for 2021
Length: 21 pages
File Size: 84k

READY TO PRINT - This WORD document includes complete, detailed job descriptions for the top positions in your new amusement business. Why spend time developing a complete set of job descriptions, or trying to make a restuarant template fit your amusement center? These complete descriptions are amusement specific to your fun center / children's entertainment center business.

Package includes these job descriptions; Store Manager, Assistant Store Manager, Guest Services Manager, Guest Services Assistant Manager, Party Room Captain, Party Room Assistant, Equipment Manager and Assistant Equipment Manager

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Publication Date: Updated for 2021
Length: 53 pages
File Size: 650k

READY TO PRINT - Don't need any manuals, but would like to reduce the time it takes to create your own operating and management forms? Get all of our FEC forms in one complete package! Easy to print and use - customizable for your business, simply print, bind it and review it with your new employees. All documents are raw WORD format so you can add your own logo and edit/modify as you please.

Forms include: Store Managers Training Checklist (3-pages), Managers Daily Checklist, Welcome Desk Daily Checklist, Washroom Hourly Checklist, Facility Evaluation Form (16 pages), Opening Daily Checklist and Closing Daily Checklist. Also includes; Party Room Bookings Form, Party Function Form, Function Cost Form, Exit Interview Questionnaire, Customer Comment Form, and Guest Services Complaint Form, Performance Appraisal Reviews, and a Staff Training Check List.

* Purchase at Amusement Hub (our secure online store)

Includes All Forms: Yes
Publication Date: Updated for 2021
Length: 105 pages
File Size: 851k Microsoft WORD Documents
Retail Price: $113.80
Package Price: $85.35 (Save 25%)

READY TO PRINT - Get all of the materials above, plus the complete Forms pack in one complete package and save 25%!

Includes ALL manuals and the Complete Forms Pack. Easy to print and use - customizable for your business, simply print, bind it and review it with your new employees. Just starting out? This complete, valuable operators manual package can be added directly to your business plan.

* Purchase at Amusement Hub (our secure online store)