When I go on vacation, I take a lot of books with me. I try to make sure that none of them have anything to do with business, but sometimes business lessons come from the strangest places. One of my vacation reads this year was "Famous Last Words" by Jonathan Green. This sometimes funny, frequently poignant compilation of deathbed quotations offers a glimpse at the characters of famous people as revealed by their final words. My favorite (as a business columnist, anyway) comes from showman P.T. Barnum, whose last words reportedly were "How were the receipts today at Madison Square Garden?"
Whatever words you may utter if your business collapses (most probably unprintable in this column), the failure can often be traced back to some "famous last words" you once said, if only to yourself. Here are some painful examples:
The demand for indoor play centers, whether in the form of full Family Entertainment Centers, or specialized Childrens Entertainment or Edu-tainment Centers continues to rise. With a tense global situation, and growing parental need to provide children with safe, quality play time and experiences, the interest in Indoor Playgrounds and indoor play-centers continues to expand. However, in many cases as much as we love soft indoor playgrounds - it can be an operators challenge to ensure a solid return on that activity investment.
Although redemption is sometimes described as “entertainment shopping,” the arts of merchandise selection and display for redemption centers represent very different disciplines than stocking the shelves of a retail store.
So said Karyn Gitler, director of merchandise for CEC Entertainment Concepts, owner of the Chuck E. Cheese’s chain. A past director of the International Association for the Leisure and Entertainment Industry, Gitler is responsible for the design and procurement of redemption prizes, other merchandise and birthday supplies for more than 400 locations.